Selecting a contractor is one of the most important decisions you will make in your remodeling project. Be sure to speak with more than just one contractor. Most professional contractors will visit your home for the initial consultation. This will enable them to see firsthand the area they will be renovating, visualize potential problems and view the general working environment. This will, in-turn, allow for a more accurate initial bid.
Don’t be afraid to ask questions. A professional will be more than happy to answer any you have. Your contractor will be spending many hours working closely with you and your family, and you should feel comfortable with them. The list of questions below should be presented to all potential contractors:
Do you have a State Contractors License?
There are three classes of contractors licensed in Virginia–A, B and C–and all are issued a identification number by the Virginia Department of Professional and Occupational Regulation (DPOR). Use this link to verify a contractor’s status, disciplinary actions received and complaints.
What is your background and experience in remodeling?
Your home should not be someone’s classroom. See the next question…
Will you furnish me a list of past clients?
A competent, qualified contractor should have more than two or three references to provide you. Ask for ten to twenty names, and call three or four.
Will you furnish financial references?
Banking information should be readily available, as well as their insuring agency.
Will you furnish me with detailed specification and drawings, written in an understandable language?
How long is your warranty? What does it cover?
Kitchen Emporium honors the warranty of each cabinet manufacturer they represent. All labor performed by Kitchen Emporium is covered by a two year warranty against issues with workmanship. Abuse and excessive wear and tear is not covered under this warranty. All decisions on warranty issues are decided by cabinet manufacturers and Kitchen Emporium.